Legal Information
Legal Notice
Website Owner
Name: Sofia Payaro
Profession: Clinical Psychologist – Psychotherapist
RPPS Number: 10010062254
Legal status: Self-employed (liberal profession)
SIRET: 937 508 927 00038
Address: 6 Place Cigalusa, 06300 Nice, France
Email: contact@sofiapayaro.com
Phone: +33 7 64 39 55 39
Hosting
This website is hosted by Webflow, Inc.,
398 11th Street, 2nd Floor, San Francisco, CA 94103, United States.
Intellectual Property
All content on this website (texts, images, and graphic elements) is protected by copyright law.
Any reproduction, distribution, or use, in whole or in part, without prior authorization is prohibited.
Privacy and Data Protection (GDPR)
Data Controller
Sofia Payaro is responsible for the processing of personal data collected through this website.
Data Collected
The personal data that may be collected through the contact form includes:
• Name
• Email
• Message
Use of Data
This data is used solely for the following purposes:
• responding to your enquiries
• organising appointments
No personal data is sold. Personal data may be processed by Sofia Payaro and, where necessary, by technical service providers required for the operation of the website and the appointment system.
Data Retention
Contact data is retained for up to 3 years after the last contact.
Your Rights
You have the right to access, rectify, or erase your personal data, to restrict or object to its processing, and, where applicable, to data portability.You have the right to access, correct, delete, and object to the processing of your personal data.
You may exercise these rights by contacting:
contact@sofiapayaro.com
Confidentiality
As a psychologist, I am bound by professional confidentiality in accordance with Article 226-13 of the French Penal Code and the Code of Ethics for Psychologists.
Information shared during consultations is treated with the highest level of confidentiality, within the limits provided by law.
Contact
For any questions regarding this legal notice:
contact@sofiapayaro.com
Privacy Policy
Personal Data Protection (GDPR)
Protecting your personal data is an integral part of the therapeutic framework.
This page explains how your data may be collected, used, and protected, in accordance with the General Data Protection Regulation (GDPR).
Data Controller
Personal data collected through this website is processed by:
Sofia Payaro
Clinical Psychologist – Psychotherapist
RPPS Number: 10010062254
Address: 6 Place Cigalusa, 06300 Nice, France
Email: contact@sofiapayaro.com
Phone: +33 7 64 39 55 39
Data Collected
Contact Data
When you use the contact form, certain information may be collected:
• Name
• Email
• Message
Appointments are scheduled via an external platform (Doctolib), whose data processing is governed by its own privacy policy.
Information Shared in Therapy
Within the context of psychological support, personal and potentially sensitive information may be shared.
This information is necessary for the therapeutic process and is handled with particular care, with close attention to confidentiality and protection.
As a psychologist, I am bound by professional confidentiality in accordance with Article 226-13 of the French Penal Code and the Code of Ethics for Psychologists.
Browsing Data
When you visit the website, certain technical data may be collected:
• Connection data (IP address, browser type)
• Technical cookies necessary for the proper functioning of the website
Use of Data
Data is used solely for the following purposes:
• responding to your enquiries
• organising appointments
• supporting the therapeutic process
• managing administrative and accounting matters
No personal data is sold. Personal data may be processed by Sofia Payaro and, where necessary, by technical service providers required for the operation of the website and the appointment system.No personal data is sold or shared with third parties.
Legal Basis
Data is processed:
• at your request, when you contact me or arrange an appointment
• as necessary for the provision of psychological support within the therapeutic relationship
• on the basis of legitimate interests in ensuring the security and proper functioning of the website
• to comply with applicable legal obligations
Data Retention
Contact data is retained for up to 3 years after the last contact.
Information relating to the therapeutic process is retained only for as long as necessary for the provision of psychological care and in accordance with applicable legal and professional obligations.
Accounting documents are retained in accordance with legal obligations
Technical data is retained only for as long as necessary for the security and proper functioning of the website.
Data Security
Appropriate measures are in place to protect your data:
• secure connection (HTTPS)
• restricted access to datas
• secure storage of information
Your Rights
You have the right to access, rectify, or erase your personal data, to restrict or object to its processing, and, where applicable, to data portability.
You may exercise these rights at any time by contacting:
contact@sofiapayaro.com
Cookies
This website uses only technical cookies necessary for its proper functioning.
No advertising or tracking cookies are used.
Complaints
If you believe that your rights are not being respected, you may lodge a complaint with the French Data Protection Authority (CNIL) :
www.cnil.fr
Contact
For any questions regarding the processing of your personal data:
contact@sofiapayaro.com
Terms & Conditions
Purpose of These Terms
These Terms & Conditions set out how consultations are organised, including arrangements for booking, payment, cancellations, and communication.
By booking an appointment, you confirm that you have read, understood, and accepted these terms.
Nature of Services
I am a clinical psychologist registered in France with the Agence Régionale de Santé (ARS) PACA under RPPS number 10010062254.
I provide psychological consultations and psychotherapy for individuals of all ages, as well as for couples. My work integrates trauma-informed, somatic, relational, and depth-oriented perspectives. Sessions may take place in person or online, depending on your location and preferences.
Therapy is a collaborative process that takes time and is not an immediate intervention. While it may bring relief and insight, no specific outcomes can be guaranteed. The pace, frequency, and direction of the work are adapted to your situation and your needs.
I do not provide psychiatric services or medical care. If you require immediate psychiatric or medical attention, please contact local emergency services.
Booking and Scheduling
Appointments can be booked:
• online, via the external platform Doctolib
• by phone
• by email
Booking an appointment implies a mutual commitment. Please refer to the cancellation policy below.
You are responsible for providing accurate information when booking an appointment.
Urgent consultations may be offered with less than 24 hours’ notice by contacting me directly. They provide short-notice support and do not replace emergency medical or psychiatric care.
Fees
Fees are listed on the Contact & Booking page.
Fees may be updated.
Any changes will be communicated in advance and will not affect sessions already scheduled.
Payment is due at least 24 hours before the session, or at the time of booking if the appointment is made less than 24 hours in advance, unless otherwise agreed.
Payment Methods
Accepted payment methods are cash, cheque, and bank transfer.
Credit and debit cards are not accepted.
Reimbursement
The consultations offered through this practice are not covered by the French public health insurance system (Assurance Maladie).
Some private health insurance plans (mutuelles) may offer partial reimbursement.
Invoices are available upon request.
Cancellation and Missed Sessions
Cancellations or rescheduling require at least 24 hours’ notice.
Late cancellations or missed sessions are charged in full.
If you arrive late, the session will still end at the originally scheduled time and the full fee remains applicable.
Online Sessions
For online sessions, you are responsible for ensuring a quiet, private space and a stable internet connection.
If a technical failure on my side or a general failure of the video platform prevents the session from starting and cannot be resolved within the first 15 minutes despite reasonable efforts, the session will be rescheduled at no additional cost.
If the session cannot proceed due to circumstances on your side, such as lack of privacy, an unstable internet connection, equipment-related problems, or repeated interruptions, the session fee will remain due.
Sessions must take place in a safe, private, and stationary environment that allows for full attention and confidentiality. They cannot take place while driving or operating a vehicle. If this occurs, the session may be interrupted and charged accordingly.
Confidentiality
All information shared during sessions is confidential within the limits of the law.
Confidentiality may be limited only where disclosure is required or permitted by applicable law, including:
• a serious and imminent risk of harm to you or another person
• concerns involving the safety of a minor or vulnerable adult
• a legal obligation to disclose information
Outside of sessions, email, messaging, or WhatsApp are used primarily for administrative matters. When agreed in advance, brief exchanges between sessions may also take place via WhatsApp.
These forms of communication are not intended for clinical work or urgent situations, and messages are not monitored continuously.
Data Protection
Personal information is handled securely and used only for the purposes described in the Privacy Policy.
For more information, please refer to the Privacy Policy.
Ending Therapy
You may end therapy at any time. I recommend discussing this decision so the process can come to a thoughtful and contained close.
I may propose pausing or ending therapy when:
• it is no longer clinically indicated
• the work has reached a natural conclusionan
• other form of care may better meet your needs
• boundaries or agreements are repeatedly disrupted
Agreement
By booking an appointment, you confirm that you have read, understood, and accepted these Terms & Conditions and agree to the policies on scheduling, payment, confidentiality, and cancellations.